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Frequently Asked Questions

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FAQs

Go to https://yogawithyaisa.punchpass.com/, bookmark this link and create an account. Once you are signed in, click on the class of your choice either in the calendar or the schedule and reserve your spot for the online or the studio class. If the studio class is full, get on the waitlist. It is not uncommon for places to come free last minute. Make sure you receive a confirmation email.

If you have a valid class pass, you are all set. I you have not paid yet, you can pay online or on the day at the shala (cash or card)

Once you have booked for an online class (see How do I book a class), you’ll receive a booking confirmation. The day before the class and also 15 minutes before the start of the class, you’ll receive a reminder email with the Zoom link. Make sure you have Zoom already downloaded on your device. I recommend a device with the largest screen possible. You could also consider connecting your laptop to your TV for a larger view. Make sure you test the audio and your camera before the start of the class.

A few minutes before the class, click on the Zoom link and you’ll have a direct & live connection with the class. Simply place your computer/webcam so that I have a good view of you and your mat. Have the volume of your device turned up so you can hear me and you’re all set.

For more detailed instructions on how to use/set Zoom, click here.

Yes, but only online! Simply book your online class (see How do I book a class and How do I join an online class) and don’t worry about paying a thing!

Due to the limited amount of spots in the shala, I do not offer free introduction classes in the shala. You are however, welcome to wait until after your first class before you decide what kind of class card you would like to buy. If you loved it, you can pay for a 5 or 10 class pass and your first class will be deducted from that pass. If you decide you won’t be coming back any time soon, just pay for the single class (see How do I pay for a class pass).

Go to https://yogawithyaisa.punchpass.com and create an account or sign in. Go to My Reservations (if there is no number next to the My Reservations, you have no current bookings). Once you are in your reservations window, click on the class you wish you move or cancel and follow the instructions. If you cancel less than two hours before the start of the class, it’s a late cancellation and the system will charge your pass for the class.

Online (debit/credit card):

  • Upon booking a class in Punchpass, you receive a confirmation email with the details of the class including a link to buy a class pass. Click on that link to go to Yaisa’s online shop and pay for the class pass of your choice by credit card.
  • You can also find the link to Yaisa’s online shop on the homepage of this website or on the homepage of your Yoga with Yaisa Punchpass account.

 

By bank transfer:

  • Transfer the amount to the below bank account and send me an email to let me know you paid by transfer.
    • Name: Yaisa Nio
    • BSB: 086270
    • Account: 293203003 

 

In-person (cash/card)

  • You can pay on the day, cash or card

Go to https://yogawithyaisa.punchpass.com and create an account or sign in. Go to My Active Passes. You’ll see your current pass, how many classes you have attended and how many you have left. If applicable, you will also see an expiry date.

Yes, you can! If you have been to one of Yaisa’s yoga classes before (at Heartland or any studio where Yaisa teaches) and she deems it’s safe for you to practice with a recording, you can get access to recorded classes via the Content Library. Through Punchpass, book in for any of the upcoming online classes you are keen to do (see How do I book a class). Instead of joining the live-stream, wait until the end of the week. By Friday, the class(es) you booked will be available in your Content Library in Punchpass. The class will be online for three months after the date of the class.

If you were late to book, can’t wait until Friday or would like to get access to a whole batch of classes at once, please send me an email and I’ll organise access for you.

The price for recorded classes is the same as for online/live-streamed classes so I recommend you buy a class pass for online classes only (See How do I pay for a class pass).

If you would like to bring someone along to give yoga with Yaisa a try, you are most welcome to book for them on your pass. Just book yourself in twice and shoot me a message to let me know it’s for you and a friend.

If your companion plans to only come to yoga with you and you are always the one booking for both, you can also use your pass and create duplicate bookings for yourself and your companion.

If your yoga friend wants to come on their own, they will need their own pass.

Yes, you can buy a class pass for someone else.

Go to Yaisa’s online shop and buy the pass you wish to gift. Next, send me an email with the full name and email address of the lucky receiver. You can add a personal note if you wish. In the next 24-48 hours, they will receive an email with a digital gift voucher. Their Punchpass account will be set up and ready for them to use.

I can also send the digital gift voucher to you so you can print it or forward it when you want. I will still need their email to set up their Punchpass account but I won’t spoil the surprise for you!

Heartland is a private property. The public entrance is accessible from Cox Road, not from Norman Road.

From Main South Road, turn west onto Cox Road and follow to the Aldinga Beach Holiday Park. Turn left after the Park into the NO THROUGH ROAD and continue for about 600 meters. Look for a YOGA sign on your right and the gate with the sign 166 Norman Road.

Please close the gate after you to keep the kangaroos out.

Drive through the first paddock past the vineyard and park your car in the second paddock. The shala is on the left side of the house and you walk up to it.

Enter through the kitchen, leaving your shoes outside on the shoe rack. Please sign in with QR code or logsheet. The door to the shala is on the right of the couch. You can leave your bag and coat on the couch.

From a hygiene perspective, I certainly recommend you bring your own props, at the very least your own mat.

For Ashtanga and Hatha yoga, you don’t need much more than a yoga mat and possibly a couple of blocks. For Yin yoga, I recommend you bring a mat, a bolster, a block, a belt and a blanket.

However, all props are available at the studio, so you can borrow anything you need.

For general hygiene purposes, please bring a towel or a scarf to place over the studio props to avoid skin contact as much as possible.

If you need advice on what kind of mat or other props to buy, please ask!

Please read the section on the yoga traditions [link to section on Class Page] we offer at Yoga with Yaisa for information on what style would suit you best.

You can also head over to the booking system for more information. Simply click on the class you are interested in.

Yes, absolutely. Reach out and we’ll figure out a way to get you on the yoga mat. I am open to barter trades, payment plans or any other solution that works for you and for me.

Yes, it could very well be! If your aim is to improve your health, in body and mind, you are at the right address. I am not naturally flexible either and have been very unfit in some times in my life. Yoga got me where I am now. Yoga is not about being able to do the splits. Yoga is about showing up on your mat. Over time, a regular yoga practice can help build fitness, flexibility and improve mental health and I’d love to guide you in that journey.

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Got more questions?

Yaisa is happy to answer any further questions you may have, so please get in touch!